To Clients:
Dependable
I-Link has been a trusted IT solution partner to its clients in delivering the required services and consistently meeting client expectations. I-Link’s matured processes ensure timely delivery of quality solution on time and within budget.
Our clients can depend on I-Link to provide support on a 24/7 basis. I-Link understands client’s changing needs & execution plans and supports them accordingly.
Well-defined Process
I-Link’s success in offering quality solutions and services is a result of well-defined processes that are practised across all the functions consistently. I-Link is a CMMI Level 3 certified company. Our Quality Assurance team monitors and ensures that the defined processes are adhered to and the services are validated.
The approach is to deliver quality solutions and services that go a long way in reducing future costs and lay emphasis on delivering value to client business.
Value Pricing
I-Link’s value pricing comes from the inputs provided by our business analysts based on expertise and clear understanding of our client requirements. This approach results in offering the right solution within optimum timelines and utilizing right set of staffing mix.
Flexibility
I-Link’s most important competitive advantage is our people with their ability to satisfy customer needs and properly manage risks. I-Link works with clients through their changing requirements in a flexible manner and focuses in client business and goals.
To Employees
Personal Integrity
I-Link believes in a strong value system and promotes honesty, loyalty, confidentiality, respect for each other and job satisfaction in each and every employee of the organization. These values ensure nurturing of Personal Integrity in the employees.
Team Work
I-Link’s value system has contributed towards building successful teams. Each and every member is ever-willing in contributing towards the success of the team. Client satisfaction is a reflection of these teams’ success in delivering meaningful solutions.
Highest Value to Clients
I-Link’s employees provide solutions and services with a passion to excel through commitment, teamwork, flexibility, defined processes and highest levels of quality.
Personal Growth
I-Link provides great learning and opportunities for career growth to its employees by encouraging freedom to express, value their ideas and empowering decision-making. Through personal growth, they enable the company as a whole to grow and excel.
To Partners
Reliability
I-Link’s transactions with its partners are transparent and they allow an environment that creates confidence, dependability and reliability.
Commitment
I-Link understands partners’ interest and builds credibility and trust through fulfillment of commitments. This is an endeavor in maintaining long-term mutual beneficial business relationships and leading to mutual benefit and success.
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